Clinical Study Assistant

As part of an innovative clinical research project focused on voice recording and the collection of personal and health-related data, the Clinical Study Assistant will contribute directly to the successful recruitment of participants within partner hospitals across Luxembourg.
She/he will interact daily with patients, visitors, and healthcare professionals, clearly explaining the study objectives and procedures, addressing their questions, and supporting the on-site inclusion workflow and follow-up visits.
The Clinical Study Assistant is part of the Clinical & Epidemiological Investigation Center (CIEC) at the Luxembourg Institute of Health (LIH) and works within the main hospitals of Luxembourg. Comprehensive training on the study protocol, tools, and communication guidelines will be provided.

Key Accountabilities

Participant Recruitment (Primary Mission)

• Approach and inform potential participants (patients, visitors, healthcare staff) within hospital environments.
• Clearly explain study objectives, procedures, and data protection aspects.
• Assess eligibility and guide participants through the consent process.
• Schedule and support voice recording sessions and associated data collection.
• Maintain a professional, empathetic, and patient-centred approach at all times.
• Maintain patient retention throughout the follow-ups

Administrative & Operational Support

• Ensure accurate documentation and data entry in study databases.
• Maintain communication with clinical partners and the study coordination team.
• Assist with logistical aspects (materials, tracking, scheduling).
• Report recruitment progress and potential issues to the Nurse Lead.

Quality & Compliance

• Follow good clinical practice (GCP) principles after training.
• Respect strict confidentiality and GDPR requirements.
• Ensure protocol consistency and high-quality interactions with participants.

Key Skills, Experience and Qualifications

Languages (Essential)

• German or Portuguese: fluent (or very good level)
• French and/or English: good working level
• Luxembourgish: would be an asset

Interpersonal & Communication Skills

• Strong interpersonal sensitivity and clear communication skills
• Ability to engage effectively with individuals from diverse backgrounds and varying health situations
• Comfortable interacting in busy hospital environments
• Confident in approaching people and initiating conversations

Background & Experience

• Minimum Requirement: secondary school diploma (baccalaureate or equivalent)

Candidates may come from various relevant domains, including but not limited to:

• Healthcare support roles: medical secretary, nursing assistant, registered nurse, hospital administrative staff
• Social professions: educator, social worker, mediator
• Research & clinical support roles: Clinical Research Assistant, TEC, ARC, laboratory or university research assistant
• Any profile with strong communication skills and an interest in clinical research

Personal Attributes

• Patience and a strong ethical foundation
• Ability to work autonomously while maintaining a strong team spirit
• Proactive and solution-oriented mindset
• Rigorous, trustworthy, and highly respectful of confidentiality

What we offer

• A concrete role in an innovative research project in Luxembourg
• Full training on the study tools and communication guidelines
• Supportive supervision by experienced clinical research staff
• Opportunity to gain or reinforce experience in the field of clinical research

Gender Equality

The LIH is an equal opportunities employer.  We are fully committed to removing any discriminatory barrier related to gender, and not only, in recruitment and career progression of our staff.
The LIH is attentive to gender representation among its leadership staff and aims to eliminate obstacles to recruitment and promotion of female leaders and their career development.